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Buy tea online (easy and secure)

Buy tea online

We are dedicated to making your tea buying experience as smooth as possible. Here are some facts which are relevant, when you buy tea online from us.

Shipping

  • We are currently based in Switzerland. This is where we store our products. it is also from where we ship them.
  • We ship our products with the Swiss Post, unless specified otherwise.
  • We ship our products worldwide.

Currencies

  • We have multiple currencies enabled (Swiss Francs, Euro, US Dollar, British Pound).
  • Depending on your ip address, prices will be displayed in a certain currency.
  • You can change the currency with the Currency Switcher at the bottom of the page.

Tea Taster Points

  • We now have a Tea Taster Points program which you can use to get discounts on our products.
  • You can collect points by creating an account, buying products, and leaving product reviews.
  • To receive Tea Taster Points, you need to be logged in when buying products or leaving reviews.
  • If you are logged in, you will have the choice to use your existing points when you are on the Cart page with products added to it.
  • You can use your Tea Taster Points to pay up to 50% of the price of the products in your cart.
  • You can see how many Tea Taster Points you already have in the Points section of the My Account page.
  • One point is worth half a currency unit.

Account

  • You do not need an account to buy products from us.
  • However, creating an account allows you to track your new orders, view old orders (provided you were logged in at the moment of purchase), collect Tea Taster Points, and manage your details.
  • You can create an account on the Checkout page, or on the My Account page.
  • Your email will be your username.

Checkout

  • We use Stripe as our default secure payment gateway to process credit cards.
  • If you prefer to pay via PayPal, you can choose to do so on the Checkout page.
  • When you are on the Checkout page, make sure all field with a red asterisk are correctly filled out before you click on “Continue to payment”.
  • Only when all fields with a red asterisk are filled out, will you be able to make a new field appear for your credit card, by clicking on “Continue to payment”.

Buy tea online Terms of sale

Contact

  • If you have any questions, please email them to us at contact@freshteastories.com
  • FR: Nous répondons volontiers à vos questions en français.
  • DE: Gerne beantworten wir Ihre Fragen auf Deutsch.

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