We are dedicated to making your tea buying experience as smooth as possible. Here are some facts which are relevant, when you buy tea online from us.
- We are currently based in Switzerland. This is where we store our products. it is also from where we ship them.
- We ship our products with the Swiss Post, unless specified otherwise.
- We ship our products worldwide.
- We have multiple currencies enabled (Swiss Francs, Euro, US Dollar, British Pound).
- Depending on your ip address, prices will be displayed in a certain currency.
- You can change the currency with the Currency Switcher at the bottom of the page.
- We use Stripe as our default secure payment gateway to process credit cards.
- If you prefer to pay via PayPal, you can choose to do so on the Checkout page.
- When you are on the Checkout page, make sure all field with a red asterisk are correctly filled out before you click on “Continue to payment”.
- Only when all fields with a red asterisk are filled out, will you be able to make a new field appear for your credit card, by clicking on “Continue to payment”.
- You do not need an account to buy products from us.
- However, creating an account allows you to track your new orders, view old orders (provided you were logged in at the moment of purchase), and manage your details.
- You can create an account on the Checkout page, or on the My Account page.
- Your email will be your username.
Buy tea online Terms of sale
- These are our complete Terms of sale.
- If you have any questions, please email them to us at firstname.lastname@example.org
- FR: Nous répondons volontiers à vos questions en français.
- DE: Gerne beantworten wir Ihre Fragen auf Deutsch.
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